CompTIA A+ Certification Boot Camp

CompTIA A+ Essentials 220-601

CompTIA A+ Essentials validates basic knowledge of computer hardware and operating systems, covering skills such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance, with additional elements of soft skills and security. The Essentials Exam validates the basic skills needed by any entry-level service technician regardless of job environment.

Prerequisites
A basic understanding of computers

Personal Computer Components - 21%
1.1 Identify the fundamental principles of using personal computers
1.2 Install, configure, optimize and upgrade personal computer components
1.3 Identify tools, diagnostic procedures and troubleshooting techniques for personal computer components
1.4 Perform preventive maintenance on personal computer components

Laptops and Portable Devices - 11%
2.1 Identify the fundamental principles of using laptops and portable devices
2.2 Install, configure, optimize and upgrade laptops and portable devices
2.3 Identify tools, basic diagnostic procedures and troubleshooting techniques for laptops and portable devices
2.4 Perform preventive maintenance on laptops and portable devices

Operating Systems – unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, XP Professional, XP Home and Media Center - 21%
3.1 Identify the fundamentals of using operating systems
3.2 Install, configure, optimize and upgrade operating systems – references to upgrading from Windows 95 and NT may be made
3.3 Identify tools, diagnostic procedures and troubleshooting techniques for operating systems
3.4 Perform preventive maintenance on operating systems

Printers and Scanners - 9%
4.1 Identify the fundamental principles of using printers and scanners
4.2 Identify basic concepts of installing, configuring, optimizing and upgrading printers and scanners
4.3 Identify tools, basic diagnostic procedures and troubleshooting techniques for printers and scanners

Networks - 12%
5.1 Identify the fundamental principles of networks
5.2 Install, configure, optimize and upgrade networks
5.3 Identify tools, diagnostic procedures and troubleshooting techniques for networks

Security - 11%
6.1 Identify the fundamental principles of security
6.2 Install, configure, upgrade and optimize security
6.3 Identify tool, diagnostic procedures and troubleshooting techniques for security
6.4 Perform preventive maintenance for computer security

Safety and Environmental Issues - 10%
7.1 Describe the aspects and importance of safety and environmental issues
7.2 Identify potential hazards and implement proper safety procedures including ESD precautions and procedures, safe work environment and equipment handling
7.3 Identify proper disposal procedures for batteries, display devices and chemical solvents and cans

Communication and Professionalism - 5%
8.1 Use good communication skills including listening and tact / discretion, when communicating with customers and colleagues
8.2 Use job-related professional behavior including notation of privacy, confidentiality and respect for the customer and customers’ property